Julia Dhar

Julia Dhar, Harvard-trained behavioral scientist and BCG managing director who founded BCG’s Behavioral Science Lab. She discusses why about 70% of major change efforts fail. Short, practical ideas include separating facts from assumptions, focusing on the how not just the what, addressing emotions and incentives, designing precise behaviors and routines, and creating optimism, agency and clear expectations.

Julia Dhar, a Managing Director at Boston Consulting Group and founder of BeSmart, shares her insights on fostering constructive conversations. She discusses the importance of respectful dialogue and establishing common ground, especially during conflicts. Julia emphasizes active listening, drawing from her personal experiences, and offers strategies to navigate power dynamics in discussions. With a blend of humor and expertise, she illustrates how raising your hand can enhance communication, making sure every voice is valued.

Julia Dhar, Managing Director at Boston Consulting Group and founder of BeSmart, shares insights on the art of productive disagreement. She critiques traditional persuasion methods and emphasizes separating ideas from identity. Julia introduces transformative questions to foster understanding, like, "What can you share that will help me see what you see?" She discusses the power of hope in conversations, the importance of respectful listening, and strategies for finding common ground, underscoring the need for curiosity and open dialogue in today’s complex discussions.