Josh Newman
Vice President, Workforce Skills and Talent Readiness at ServiceNow, focused on building skills and work-intelligence data layers like the 'Talent Signature' to drive workforce planning and readiness.
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Mar 9, 2026 • 30min
"Stop pushing skills validation on everyone." | Why ServiceNow uses 'pull' talent strategies to find critical engineers.
Josh Newman, VP of Workforce Skills at ServiceNow, builds dynamic 'Talent Signature' data to predict readiness and link skills to business outcomes. He talks about making HR more human with AI. He explains pulling talent via moments that matter, identifying forward-deployed engineers through adjacencies, and why task-level intelligence beats blanket skills validation.
