
Jordan Gordon
VP/head of email retention and CRO at Pilothouse, specializing in retention strategy, lifecycle email, and site conversion funnels to drive low-cost revenue and increase business value.
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Feb 6, 2026 • 19min
Ep 583: Counter Intuitive Ways to Maximize Net Present Value from Your Email List with Jordan Gordon
Jordan Gordon, VP of retention and CRO at Pilothouse, specializes in lifecycle email and site conversion funnels. He reframes Net Present Value to treat email lists as appreciating assets. He covers engagement-first content, pairing emails with high-converting site funnels, timing promotional sends, and blending authentic vs produced emails to grow list value.


