
Jonathan Smith
Negotiation instructor, business strategist, and co-author of Fight Less, Win More who teaches tactical empathy, disciplined listening, and negotiation skills for work and relationships.
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Feb 2, 2026 • 23min
Fight Less, Win More: How Tactical Empathy Changes Every Work Negotiation
Jonathan Smith, negotiation instructor and co-author of Fight Less, Win More, teaches tactical empathy, disciplined listening, and practical negotiation skills. He explains why every hard conversation is a negotiation. He outlines the “core four” tools—labels, mirrors, dynamic silence, and summaries. He also covers tone, self-regulation, low-stakes practice, and using AI to prepare while staying human.


