

John Whalen
Founder and CEO of Brilliant Experience specializing in memory, attention, language, and human-centered AI, advising companies on making AI products resonate with people and teaching related masterclasses.
Best podcasts with John Whalen
Ranked by the Snipd community

38 snips
Jan 6, 2026 • 56min
#180 - What to Fix in '26 with Maria Rosala of NN/g & John Whalen of Brilliant Experience
Maria Rosala, Director of Research at Nielsen Norman Group, and John Whalen, Founder of Brilliant Experience, share insights on the future of UX research and AI. They discuss the rising pressures of AI on research speed and inclusivity, emphasizing the need for governance in AI tool implementation. The duo also explores the concept of synthetic users for ideation while cautioning against their limitations. Hiring advice for new researchers highlights the importance of critical thinking and communication skills, as they predict a collaborative future between AI and human researchers.

May 28, 2025 • 1h 2min
The Six Minds of UX: A Design Checklist You Didn't Know You Needed (with John Whalen)
In this insightful discussion, John Whalen, a cognitive scientist and UX expert, delves into his framework, The Six Minds of UX. He explains how each mind represents different cognitive lenses to enhance user experience design. The conversation touches on the influence of user expectations and emotions, the role of AI in modern design, and the innovative concept of synthetic users. Real-world examples illustrate how understanding cognition can transform digital products, making them more intuitive and user-friendly. A must-listen for anyone in the design field!


