Jinsook Han
Chief Agentic AI Officer at Genpact who leads the company's work on agentic AI, governance, and workforce upskilling and authors research such as Autonomy By Design.
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Feb 9, 2026 • 32min
Building Responsible Agentic AI: Genpact's Blueprint For Enterprise Leaders
Jinsook Han, Chief Agentic AI Officer at Genpact who leads work on agentic AI and workforce upskilling. She explains why organizations stall moving from pilots to true autonomy. Topics include reshaping roles as AI becomes teammates, embedding governance into daily work, agent certification and lifecycle management, and scaling upskilling and observability for responsible, long-lived agents.
