Jhana Spence
Senior Vice President of Strategy at CERIS with extensive experience in payment integrity, client relationship management, and advancing proactive claims accuracy strategies for health plans.
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Mar 31, 2026 • 13min
Moving Payment Integrity Upstream with Jhana Spence of CERIS
Jhana Spence, Senior Vice President of Strategy at CERIS, brings deep payment integrity and claims strategy experience. She talks about shifting payment accuracy earlier in the claims lifecycle. Short takes cover why moving left matters now. She highlights prepay workflows, where analytics and automation add value, and the future of proactive, collaborative payment integrity.
