Jesus Garcia
Chief Experience Officer at OceanAir Federal Credit Union, responsible for branches, call center, investments, insurance, and digital experience initiatives focused on member-centric digital transformation.
Best podcasts with Jesus Garcia
Ranked by the Snipd community
11 snips
Mar 5, 2026 • 41min
Why Credit Union Transformation Is Stalling and How to Fix It
Jesus Garcia, Chief Experience Officer at OceanAir Federal Credit Union, leads branches, contact centers and digital transformation. He discusses the execution gap holding credit unions back. Short takes cover faster fintech partnerships, hiring and embedding digital across teams, branch experiences that complement online services, and practical AI and integrations that drive measurable change.
