Jen Pahlka

Jen Pahlka, former U.S. Deputy Chief Technology Officer and author of Recoding America, outlines a bold vision for modernizing government operations. She discusses using AI to simplify rulebooks, build proactive services, and speed crisis response. Topics include procurement and workforce constraints, outcome-driven lawmaking, state-level pilot reforms, and funding a sustained civil service renewal effort.

Sam Hammond, a Senior Economist focusing on AI policy, and Jen Pahlka, a prominent advocate for improving government through technology, explore the contentious landscape of state capacity. They discuss the ideological divides between left and right and ponder whether AI might render these debates obsolete. The conversation delves into historical lessons from the Progressive Era, bipartisan avenues for reform, and the challenges posed by outdated governance systems, all while emphasizing the critical need for effective technology integration in government.

Jen Pahlka, founder of Code for America and co-founder of U.S. Digital Response, discusses the urgent need to modernize government infrastructure. She highlights how local governments are rapidly evolving in response to COVID-19, utilizing tech and design thinking. Pahlka shares impactful stories of community volunteers revolutionizing operations and emphasizes data-driven strategies for better crisis management. She also underscores the importance of bridging the digital divide to ensure equitable access to government services for all citizens.