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Jeff Smith
Chief Product Officer at Zoom, responsible for product strategy across meetings, AI Companion, and Zoom's expansion into mail, calendar, and documents to power the modern work lifecycle.
Best podcasts with Jeff Smith
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Apr 15, 2026
• 36min
Zoom CPO on Rebuilding the Future of Work Collaboration with Agentic AI — From Meeting Transcripts and Recordings to a System of Action | Jeff Smith | E292
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Jeff Smith, Zoom’s CPO who leads product across meetings, AI Companion, and collaboration tools. He discusses scaling through COVID, why Zoom expanded into mail, calendar, and docs to own the work lifecycle, and how agentic AI and AI Companion 3.0 retrieve across tools to turn transcripts and recordings into actionable work. He also covers open integrations, measuring AI impact, and moving from personal boosts to business outcomes.
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