Jeff Cross
Senior Manager of Technical Writing at Arctic Wolf with experience documenting complex security integrations, leading content migrations (including DITA), and managing documentation through acquisitions and translations.
Best podcasts with Jeff Cross
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Mar 31, 2026 • 41min
What Great Documentation Actually Means in Cybersecurity - Jeff Cross at Arctic Wolf
Jeff Cross, Senior Manager of Technical Writing at Arctic Wolf, who has led complex migrations and carved out translated content after acquisitions. He talks about documenting tricky third‑party security integrations. He explains running a DITA migration with a small team using AI, tackling translation edge cases, and fixing high-impact docs like a tricky sign‑in checkbox.
