In this podcast, Jason Dettbarn, CEO of Addigy, discusses the differences between configuration management and automation, and their impact on RMM. He explores the architectural disparities between Apple and Windows in management approaches, highlighting the choice made by Apple to adopt a configuration management style. The risks associated with RMM products are explored, along with the benefits of a configuration-based approach. The podcast also touches on the incorporation of users in endpoint management platforms, the integration of cloud services, and the importance of Apple Business Manager and automation in the IT space.
