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Jake Conway
Financial strategist and head of analytics at DSI who advises dental practices on cash flow, KPIs, hygiene optimization, and onboarding associates to turn practices into higher-performing businesses.
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Dec 31, 2025
• 53min
2413: Responding to Your Practice, Not Reactive to Chaos
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In this engaging discussion, guest Jake Conway, a financial strategist at DSI, tackles the pressing financial challenges facing dental practices today. He emphasizes the importance of adopting a performance mindset over an ATM mindset, which can sabotage growth. Jake introduces three financial stress avatars, clarifying controllable factors and highlighting key KPIs for practice health. His insights on optimizing hygiene as a profit center and effectively onboarding associates reveal how to transform teams into efficiency drivers. Prepare for a practical and thought-provoking session!
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