Ian Wharton
Co-founder and CEO of Aide Health, a design-led chronic disease management platform; focuses on patient-centered design, conversational AI, and products like Mirror to improve adherence and patient experience.
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Mar 18, 2026 • 1h 10min
#438: Does design matter more than tech in healthcare?
Ian Wharton, co-founder and CEO of Aide Health and design-led product maker, discusses why design often beats shiny tech in healthcare. He explains how patient-centered design boosts retention, the role of conversational AI in daily self-management, and the origins and aims of Mirror, a patient-facing scribe born from personal experience. They also cover trust in AI and why regulation and safety matter for scaling.
