Grant Stanis
CEO of TeamSupport, a B2B customer support SaaS; experienced executive with a background leading growth at private equity-backed software companies and focused on profitable expansion and customer-driven revenue growth.
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Mar 18, 2026 • 16min
How TeamSupport Reached $10M–$25M ARR With 1,000 Customers | Grant Stanis
Grant Stanis, CEO of TeamSupport and a seasoned growth leader at private equity-backed software firms, breaks down scaling a B2B support SaaS to 1,000+ customers and $10M–$25M ARR. He discusses pricing per seat, turning support conversations into signals for retention and upsells, relying on referrals and webinars over SEO, expansion-driven revenue, and navigating private equity ownership and big-account dynamics.
