Grace Harmon
Tech and AI analyst at eMarketer who provides analysis on AI adoption, workplace impacts, and productivity trade-offs in digital media and marketing contexts.
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Mar 13, 2026 • 24min
How AI Is Changing the Workplace: Efficiency Gains or Higher Demands? | Behind the Numbers
Jacob Bourne, a tech analyst who studies AI's effects on productivity and workplace behavior, and Grace Harmon, a tech and AI analyst focused on digital media and marketing impacts, discuss AI's real productivity gains, measurement challenges, adoption hurdles, trade-offs like faster work but expanded responsibilities, and how anticipation of AI reshapes worker behavior.
