Erin Shipley, CEN, MSN, RN
Vice President of Consumer Experience at Cooper University Health Care and registered nurse with 15 years in patient and consumer strategy, leading initiatives to improve ED experience, access, and outpatient care innovations.
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Mar 9, 2026 • 23min
Erin Shipley, CEN, MSN, RN, Vice President of Consumer Experience at Cooper University Health Care
Erin Shipley, CEN, MSN, RN, Vice President of Consumer Experience at Cooper University Health Care, is a registered nurse with 15 years in patient and consumer strategy. She talks about launching an ED-focused experience program. She explains patient ambassador rounding, giving staff Epic and tablet access, and priorities for improving access, throughput, digital growth, and mobile care for patients with IDD.
