Erin Mills
Owner and visionary entrepreneur of Theory Salons in Orlando, Florida, with 16 years in the salon business who shares experience building workplace culture, making difficult operational decisions, and leading with values and transparency.
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Jan 19, 2026 • 26min
Workplace Culture Challenges and Strategies with guest Erin Mills
Erin Mills, owner of Theory Salons and 16-year salon entrepreneur, shares hard-won lessons on building and defending workplace culture. She discusses closing a misaligned location, clarifying non-negotiable values, making values actionable with staff, and using transparent communication and one-on-ones to rebuild trust. Practical, candid stories on leading with values and restarting confidently.
