Elise Neel
Global Head of Strategy & Strategic Partnerships at Panasonic Go, driving AI-enabled business transformation and previously SVP of New Business Innovation at Verizon and CEO of MapQuest.
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Mar 11, 2026 • 19min
The CHRO Is the New CTO: Leading in the AI Era
Elise Neel, Global Head of Strategy & Strategic Partnerships at Panasonic Go, a leader in AI-driven business transformation and former CEO of MapQuest. She discusses leaders moving from using AI to collaborating with it. She highlights cultural hurdles in legacy firms, why CHROs may steer AI integration, and how products could self-diagnose and reshape after-sale services.
