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Eileen Barrett
Internist and healthcare leader focused on pragmatic systems improvement and clinician well-being, noted in the episode for practical micro-skills to reduce workflow friction.
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29 snips
Jan 21, 2026
• 29min
#198 Microskills for Change That are Big Enough to Matter, Small Enough to Win
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Dr. Eileen Barrett, an internist and healthcare leader, shares her innovative approach to improving clinician workflows. She introduces the concept of 'baby alligators,' the small frustrations that hinder productivity. Eileen suggests using regulated curiosity and strategic empathy to tackle these issues effectively. She recounts her successful efforts in changing the rifaximin ordering process, emphasizing the power of small, well-chosen actions that can lead to substantial change. Her tips on navigating collaboration and advocating for improvements are both practical and inspiring.
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