Dr. Dave Williams
Improvement scientist and advisor based in Austin who served as senior lead of improvement science at the Institute for Healthcare Improvement and is the author of Quality as an Organizational Strategy, speaking about system-level improvement and improvement science.
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Mar 10, 2026 • 1h 2min
Improvement Science Eats Org Charts for Breakfast!
Dr. Dave Williams, improvement scientist and author who led improvement science work at IHI, outlines system-level thinking and how to treat quality as an organizational strategy. He contrasts project fixes with system-wide approaches. He emphasizes testing before scaling, mapping interdependencies, using small rapid learning cycles, and leaders owning outcomes rather than delegating them.
