
Dean E. Carter
Former CHRO and HR executive with over two decades of experience at companies including Patagonia and Sears, currently CEO at Instill.ai and co-author of Employee Experience Design, known for expertise in employee experience, culture, and the future of work.
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Apr 2, 2026 • 24min
Employee Experience Design, with Dean E. Carter
Dean E. Carter, former CHRO at Patagonia and Sears and now CEO of Instill.ai, brings two decades of HR and leadership experience. He talks about shifting from HR to CEO and embracing a second-career phase. He discusses scaling culture at Patagonia, designing moments that matter like onboarding, and using real-time employee data over annual surveys.


