David Espindola

David Espindola, AI futurist, strategist, speaker and author of Soulful, discusses redesigning roles so humans focus on creativity, trust, and real relationships. He warns against anthropomorphizing voice agents, stresses human-in-the-loop workflows, and urges SMBs to start with clear problems and context-rich training for AI. He also covers sales CRM automation, hyper-personalized marketing, and ethical hopes for an abundant future with AI.