Carlos Cruz

Carlos Cruz, founder of Metanoia Consulting, shares his 35 years of expertise in ISO management systems. He discusses the critical importance of internal audits for ensuring compliance and effective systems. Key insights include setting clear audit objectives, the necessity of audit checklists, and strategies for preparing audits to gather evidence. He also highlights the role of AI in enhancing audit productivity and encourages consultants to incorporate audits into their services for continued growth and revenue.