
Brian Whiting
Operator of WH Pubs, owner of five pubs in Kent who speaks about hospitality-sector realities, staffing challenges, and the cost pressures facing small operators.
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Apr 3, 2026 • 30min
New workers' rights - business winner or killer?
Brian Whiting, operator of five Kent pubs, talks hospitality realities, staffing strains and cost pressures on small operators. Shevaun Haviland, Director General of the British Chambers of Commerce, outlines SME impacts and practical effects of the new Employment Rights Act. They discuss sick pay, parental leave, zero-hours consultations, automation in hospitality and how businesses might adapt to rising costs.


