

Brian Canlis
Restaurateur and third-generation operator of Canlis in Seattle, known for designing memorable service systems and partnering with Will Guidara on Unreasonable Hospitality workshops, events, and creative projects.
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May 7, 2026 • 1h 21min
Unreasonable Hospitality: The Secret to an Audience That Never Leaves | 127
Brian Canlis, third-generation restaurateur behind Canlis in Seattle, and Will Guidara, hospitality entrepreneur who led Eleven Madison Park, share how to create memorable, human-centered service. They discuss systematizing rituals, mapping every touchpoint, scaling personal moments, and applying hospitality beyond restaurants. Expect stories about playful rituals, pattern recognition, and designing repeatable magic.


