Brendan Carlington
Automobile sales professional from Mount Pleasant, Michigan who returned to auto sales after other industries and is focused on improving customer experience and sales training in dealerships.
Best podcasts with Brendan Carlington
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Nov 11, 2025 • 12min
Why Customer Experience Beats Price in Auto Sales (Ask Jeb)
Brendan Carlington, an auto sales pro from Mount Pleasant, Michigan who returned to dealerships after time in other industries, discusses transforming outdated training. He explains why the buying experience matters more than price. He outlines a three-condition framework for winning sales. He shares how memorable, human-centered interactions beat online shopping.
