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Ben Smith
Staff developer advocate at Stripe with a background in serverless workflows and building extensible, event-driven demo applications; experienced in using workflow services like AWS Step Functions and designing plugin architectures.
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Jan 6, 2026
• 47min
Building Better Software: Why Workflows Beat Code Every Time • Ben Smith & James Beswick
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Ben Smith, a Staff Developer Advocate at Stripe, and James Beswick, Head of Developer Relations at Stripe, dive into why workflows can outperform conventional coding approaches. They discuss how workflows simplify error handling and idempotency, making distributed systems more manageable. The duo also tackles the importance of observability, the pitfalls of reintroducing monolith issues, and the nuances of building effective demos for developers. Their insights on gradually adopting extensions and navigating cloud services offer a fresh perspective for tech enthusiasts.
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