Anuar Chapur
Chief Product and Technology Officer at Palace Resorts who led a multi-year transformation to adopt a product operating model across a large hospitality business. Focused on shifting culture, building product teams, and using data to drive customer-centric outcomes and higher conversion rates.
Best podcasts with Anuar Chapur
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Sep 18, 2025 • 43min
Coaching Transformation: How a Hospitality Company Adopted the Product Model
Anuar Chapur, Chief Product and Technology Officer at Palace Resorts, and Gabrielle Bufrem, a product and leadership coach, explore a game-changing transformation in a major hospitality company. They discuss the cultural shifts that redefined operations to drive customer-centric outcomes and significantly boost conversion rates. Key topics include the importance of coaching, trust-building, and team topology in achieving tangible results. They offer practical advice for any organization considering a transformation, emphasizing the need for commitment and strategic planning.
Jan 28, 2026 • 1h 22min
Cómo Digitalicé mi Empresa Familiar (Sin Que Me Corran) | Anuar Chapur, The Palace Company
Anuar Chapur, Chief Product y Technology Officer en The Palace Company, transformó la IT familiar de fabricar software a equipos de producto. Habla sobre cómo usar AI práctica en operaciones, el workshop que cambió su enfoque a product discovery, convencer al consejo familiar y por qué dejaron de construir todo in‑house para centrarse en datos y usuarios.
