Anne Frewin

Anne Frewin, a seasoned Lean leader with over a decade of experience, shares her insights on coaching teams to become relentless problem solvers. She discusses the importance of a strong idea system to show respect for frontline staff and how visual management can enhance safety and efficiency. Anne emphasizes the need for balance between autonomy and leadership support, using practical examples like backward process mapping in healthcare. The conversation highlights the human side of continuous improvement and the vital role of ongoing learning.