Andrew Stein
Content strategist and conversation design lead working in financial services, focusing on designing AI-driven experiences and advising on content strategy for conversational interfaces.
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Mar 17, 2026 • 44min
How Content Designers are impacting AI (and vice versa)
Andrew Stein, a content strategist and conversation design lead in financial services. He talks about evolving roles around conversation design and how natural language shapes interfaces. They explore AI's influence on writing, why AI copy can feel overdramatic, and practical ways content teams can design with, for, and around AI.
