Addison Killeen
Dental operations coach and multiple-time bestselling author who presents practical systems for improving case acceptance and patient trust, including the 10-step framework from his book The Shift.
Best podcasts with Addison Killeen
Ranked by the Snipd community
Mar 26, 2026 • 44min
2474: Closing the Loop: Operational Wisdom
Addison Killeen, a dental operations coach and bestselling author, shares a practical 10-step framework to build patient trust. He covers first impressions, phone skills, smooth handoffs, punctuality, rapid rapport, clear treatment presentation, standardized team language, and confident financial conversations. Short, systems-based strategies for turning interactions into more accepted care.
