
The Perfect RIA Encore Episode: When Prospecting Goes Wrong
12 snips
Sep 19, 2025 Discover the pitfalls of prospect meetings and how to avoid them. Gain insights on creating an effective prospect process using CRM as your firm's 'brain trust'. Learn to identify red flags and dodge salesy tactics that repel clients. Explore the benefits of structured blueprints and consistent documentation. Uncover strategies for engaging prospects who may not hire immediately with creative follow-up techniques. Plus, delve into the fine print of charging for consultations and actionable steps to streamline your client acquisition process.
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Episode notes
Audit Processes To Cut Steps And Automate
- Review all processes regularly and aim to cut unnecessary steps by half.
- Use technology to automate routine work so humans focus on human tasks.
Missed Handoff Caused Compliance Gap
- We moved ID collection from operations to relationship managers and missed a compliance handoff.
- That gap left IDs in CRM but not in required documentation, creating compliance risk.
Write Tool‑Agnostic, Role‑Based Processes
- Write processes using roles and generic systems, not specific apps or people.
- This keeps documentation stable when tools or personnel change.
