In Good Company with Nicolai Tangen Carol B. Tomé CEO of UPS
15 snips
May 10, 2023 Carol B. Tomé, CEO of UPS, shares her insights on leading a vast workforce of 500,000 and returns to the helm after retirement. She discusses the transformative role of drones and AI in logistics and highlights the challenges of healthcare logistics, especially during the COVID vaccine distribution. Tomé also emphasizes cultural changes needed at UPS for better employee satisfaction and outlines her servant leadership approach. With a focus on curiosity and resilience, she inspires aspiring leaders to prioritize talent and innovation in today's evolving business landscape.
AI Snips
Chapters
Books
Transcript
Episode notes
Improving Employee Morale
- Address employee dissatisfaction by examining compensation structure and company culture.
- Prioritize cash compensation and allow for authenticity in the workplace.
Wargaming for Growth
- Use wargaming as a strategic exercise to identify growth opportunities.
- Assume the role of a competitor and simulate attacks to expose vulnerabilities and areas for improvement.
Time Management
- Prioritize time equally between strategy, business reviews, and talent development.
- This balanced approach ensures focus on long-term growth and employee well-being.
