The High Performance Podcast E146 - Greg Jackson, CEO of Octopus Energy Group.
Sep 30, 2022
Greg Jackson, founder and CEO of Octopus Energy Group, discusses his journey towards compassionate leadership in the energy sector. He emphasizes the importance of authenticity, vulnerability, and clear communication in business. Inspired by his grandmother, Greg advocates for a more equitable world and how empathy can drive success. He also delves into creating a purpose-driven culture and the necessity of responsible capitalism in times of crisis, urging leaders to prioritize people alongside profitability.
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Constructive Feedback
- Greg Jackson was once called out by a colleague for being dismissive and not acting with integrity.
- He appreciated the feedback and made a conscious effort to return to his authentic self.
Accessible Language
- Use accessible language and avoid jargon to ensure inclusivity and effective communication.
- Simple language fosters clarity and prevents misunderstandings.
Customer-Centric Approach
- Octopus Energy prioritizes customer relationships by sending personalized emails from the CEO and providing free infrared cameras.
- They also offer practical solutions like electric blankets to help customers struggling with bills.