Coaching for Leaders

246: The Way to Conduct One-on-Ones, with Zvi Band

13 snips
May 23, 2016
Zvi Band, CEO of Contactually, discusses innovative approaches to one-on-one meetings and their transformative effects on team dynamics. He emphasizes the importance of structured communication to build relationships and boost employee morale. Band shares how technology can enhance networking, offering practical tips for managing relationships intentionally. He explores the balance between logical metrics and emotional company culture, advocating for transparency and proactive engagement to foster a positive workplace environment.
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ADVICE

Gather Comprehensive Employee Feedback

  • Go talk to employees individually for qualitative feedback and then gather it to spot patterns.
  • Supplement with quantitative feedback regularly to gain line of sight on issues to fix.
ADVICE

Build Trust Before Big Feedback

  • Start asking workers small feedback questions and immediately act on them to build trust.
  • This encourages staff to be more open with bigger, more important feedback over time.
ADVICE

Use Anonymous Surveys for Honesty

  • Make surveys anonymous to encourage honest feedback, even if it’s hard for leaders.
  • Accept that you can't chase anonymous responses but can use the data to address overall team issues.
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