Bring Out the Talent: A Learning and Development Podcast Change Management: What Do You Do When It Goes Wrong?
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Dec 9, 2025 
In this insightful discussion, guest Carrie Quick, a senior leader with over 23 years of experience in guiding complex transformations, tackles the common pitfalls of change management. She highlights the Five P's that often lead to failure, such as planning and communication gaps. Carrie emphasizes the importance of recognizing early warning signs like scope creep and team silence. She also delves into managing resistance and creating psychological safety, sharing practical tips for leaders to turn setbacks into growth opportunities.
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Scope Creep Means Lost Purpose
- Continuous scope creep signals a lost purpose and misaligned strategy.
- Frequent swings in direction usually reveal missing partners or poor problem definition.
Silence Often Masks Confusion
- Silence or constant agreement often means people are lost, not accepting the change.
- Lack of candid feedback indicates trust issues and hides real problems until they escalate.
Re-Baseline When Resources Shift
- Re-baseline quickly when senior leaders pull resources or attention away from your initiative.
- Ask direct questions about commitment and whether to pivot, pause, or stop the effort.