The Look & Sound of Leadership

Under Executive Questioning

Nov 3, 2016
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ANECDOTE

Three Colleagues Facing The CEO

  • Three colleagues prepared a recommendation for the CEO while worrying about executive questions.
  • They voiced specific fears about disappointing bosses and lacking high-level answers.
INSIGHT

Speak From Your Actual Perspective

  • You can't be expected to answer from a perspective you don't hold; speak from your view.
  • Carla reframed her role by owning her 18,000-foot perspective rather than pretending to fly at 50,000 feet.
ADVICE

Always Commit To Follow Up

  • When you must say "I don't know," add a follow-up commitment like "I'll follow up with you."
  • Then track it and report back even if you only report you couldn't find the answer.
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