Ep.539 - Once its Repeatable, It Becomes Scalable! Feat. Rich Whitten

Customer service is about creating process and systems. Once it becomes repeatable, it becomes scalable.

In this podcast we cover:

• The pillars of reconstruction
• How to really communcate with clients
• How to scale excellence

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Also, here are links to our YouTube Channels:

· leanTakt YouTube Channel: https://www.youtube.com/c/leanTakt

· leanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured

· leanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw