Fraud and fat fees - This is Money Show

Fraud and overcharging special - This is Money Show

If ever you needed proof that even the most unacceptable behaviour by financial and consumer 'service' providers can be entertaining, don't miss this week's episode.

The great money double act is back: editor Simon Lambert and consumer affairs editor Lee Boyce despair at the TalkTalk data leak and ask whether the company's security is so lax that customers can tear up their contracts and walk away

With Share Radio presenter Georgie Frost, they talk about the future of these kinds of frauds - where hackers dip into a company's database and help themselves to customer information, which they sell on to crooks. How bad can it get? Very bad.

Also on the show:

EU data roaming charges are in the news this week. And it's good news - you'll no longer accidentally pay thousands of pounds to download an episode of Finding Nemo while on holiday with the kids.

Quiz of the week: Can you guess what Lloyds is mis-selling this week? There always seems to be something. It's packaged accounts! Staff sell car insurance to people who can't drive and travel insurance to people who don't go on holiday. And this at the same time the bank's PPI mis-selling bill goes stratospheric.

There's more banking lunacy, where customers are told they can only settle a dispute by visiting a branch - but the branch has been closed. Well done RBS.

Odeon Cinemas - the cinema chain adept at finding ways to annoy customers - has found a new way to rip them off too. There's a new tax on overhyped movies such as the new James Bond Spectre. An extra £1 on already overpriced tickets.

And finally, house prices horror, insurance premiums rockets yet inflation is down, petrol is cheaper yet electric cars are growing in popularity. Work that out and enjoy.

This is Money

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