People Managing People AI Can Make a Good Job Feel Too Small
Mar 17, 2026
Jay Caldwell, Chief Talent Officer at ADP, helps organizations navigate talent strategy and AI’s people effects. Conversation covers how AI reshapes team dynamics and why blanket rollouts breed anxiety. They explore why heavy AI users may leave, how “quiet staying” masks stagnation, and the danger of cutting entry-level hiring for short-term gains.
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Lead AI As A Culture Change
- Treat AI as a culture and change project, not just a tool deployment.
- Jay Caldwell advises leaders to rewire how people think about work, value, and career trajectory alongside tool training.
AI Power Users Become Flight Risks
- Heavy AI users may be more likely to explore other opportunities because they gain both skill and a view of faster possibilities.
- ADP research shows power users see future efficiencies and get frustrated when organizations move slowly.
AI Can Increase Work Intensity
- AI often increases pace and intensity of work instead of giving time back.
- Caldwell notes people 'get more done' and colleagues' faster pace can raise burnout and retention risk.