Optimal Work Daily - Career, Productivity and Entrepreneurship 1850: What to Do When Employees Don't Meet Expectations AND 5 Reasons Why We Need to Develop Leaders by Amber Waugaman
Oct 24, 2025
The discussion centers on the crucial role of proactive leadership in addressing unmet expectations. Compassionate leaders are encouraged to assume positive intent and communicate clear expectations. Developing leadership skills is framed as essential for long-term success and adaptability. The conversation highlights that effective leaders can boost employee engagement and organizational culture. Additionally, Amber points out the high ROI from investing in leader development and the need for agility in a rapidly changing business landscape.
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Address Underperformance Immediately
- Schedule a timely one-on-one to seek to understand when expectations aren't met.
- Assume positive intent, clarify root causes, and ask if they had needed resources or clear expectations.
Assume Positive Intent First
- Beginning conversations with an assumption of positive intent builds trust and reduces projection.
- Starting from distrust poisons the relationship and undermines productive coaching.
Make Clear Action Plans And Follow Up
- Collaboratively create an action plan so the employee owns their development.
- Provide consistent feedback and hold them accountable as a leader's responsibility.