EP#159: The signals that shape careers: cultural diversity, leadership and change in the Australian public sector with Nu Nu Win and Jim Betts

Host David Pembroke, CEO of contentgroup, speaks with APS CALD Champion Jim Betts, Secretary of the Department of Infrastructure, Transport, Regional Development, Communications and the Art, and Nu Nu Win, assistant secretary at the Department of the Treasury, about cultural diversity in the Australian Public Service and the work underway to create a more inclusive and representative senior leadership pipeline.

Together, they explore how to challenge assumptions and why the APS still has a long way to go in turning commitment into meaningful change. The episode highlights emerging initiatives across the APS, including sponsorship, stronger staff networks and clearer institutional signals to support fairness, inclusion and better outcomes for the community the APS serves.

Key tips:

• Start with evidence, then act on it. Strong data helps move the conversation beyond assumptions and shows where barriers are real and where action is needed most.
• Leadership signals shape outcomes. When leaders show a visible commitment to fostering inclusion, it positively influences who feels encouraged to apply, grow and see a future in the Australian public service.
• Inclusion happens in everyday decisions. Look closely at small moments where choices are made about who is invited in, supported, encouraged or sponsored. These actions can shape long-term career outcomes.
• The APS has an opportunity to lead. APS leaders have the unique ability to coordinate, act deliberately, and build a workforce that better reflects the community it serves.

Show notes:

APS Culturally and Linguistically Diverse Employment Strategy and Action Plan | Australian Public Service Commission

Modelling Australian Public Service Careers | Tax and Transfer Policy Institute, Crawford School of Public Policy, ANU

Cross-agency diversity networks (including CALD CONNECT) | Australian Public Service Commission

APSC CALD Action Plan (2025–2028) | Australian Public Service Commission

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