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Prioritize Safety in Chatbot Training
- Continuously test chatbot responses for safety risks like encouraging harmful behaviors.
- Add new training data to close any gaps until safe, optimal responses are consistently achieved.
Users Share Real Struggles Daily
- In a randomized trial, people chatted daily with Therabot about real personal mental health struggles.
- Topics included depression, anxiety, eating disorders, and relationship difficulties.
Intensive Monitoring in Trial
- Nick monitored every Therabot message during the first trial phase, often responding within an hour.
- This intense supervision ensured quick intervention if problems arose.