You Don't Build a Culture of Continuous Improvement by...

When I talk to organizations about Kaizen, or continuous improvement, there's far too much self-defeating talk, where people say things like:"We're not going to try this Kaizen process because our culture isn't ready yet." That's not only self-defeating, it's self-fulfilling prophecy. If you don't work on continuous improvement, you'll never have a culture of continuous improvement. http://www.leanblog.org/audio175