
On Rails Kayla Reopelle: What Your Rails App Is Trying To Tell You
Nov 19, 2025
Kayla Reopelle, a lead software engineer at New Relic, specializes in observability for Rails applications. She shares insights on how observability goes beyond debugging—it's about building reliable systems. Kayla explains the principles of OpenTelemetry, emphasizing its vendor-agnostic benefits. She discusses signs that your app might need better observability and ways to leverage telemetry for adaptive behaviors. With practical advice on metrics and logs, she encourages developers to experiment and take control of their application's health.
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Personal Path From Pager To Agent
- Kayla Reopelle used New Relic as a developer and it saved her during late-night pages.
- That experience motivated her to join New Relic and work on the Ruby agent.
Traces Stable; Metrics And Logs Maturing
- Ruby OTEL traces are stable while metrics and logs are still maturing and need production testing.
- Kayla Reopelle urges more real-world use to reach full spec compliance and stability.
Vendors Compete On UX And Pricing
- With OTEL standardizing data, vendors will compete on UX, storage, and pricing rather than unique data collection.
- Kayla Reopelle says that shifts vendor differentiation toward visualization and cost models.
