How to Be Awesome at Your Job

1088: How to Build Higher Performing Teams with Emotional Intelligence with Vanessa Druskat

37 snips
Aug 28, 2025
In this insightful discussion, Vanessa Druskat, an expert in leadership and team performance, shares her expertise on unlocking team potential through emotional intelligence. She emphasizes that individual star performers alone don’t guarantee success; instead, collaborative norms hold the key. Vanessa offers practical strategies for leaders, including the importance of managing emotions in communication and fostering a supportive team environment. Discover how understanding team dynamics can enhance performance and lead to greater collaboration.
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ADVICE

Assess How You Come Across

  • Use assessments and feedback to learn how you come across to others.
  • Leaders must practice self-awareness because busyness can hide empathetic behavior.
INSIGHT

Norms Beat Stars

  • Team performance depends on interaction norms, not just individual talent.
  • Teams with norms that use everyone's talent beat teams of stars who compete instead of collaborate.
ADVICE

Three Buckets Of Team Norms

  • Build three buckets of team norms: care for individuals, learn together, and reach to stakeholders.
  • Routinely practice these norms to improve decisions, innovation, and performance.
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