Ep #289: Hearing NO Gracefully

If you're getting "nos" on your consults, you know how tempting it can be to take it personally and end the conversation. However, this moment is the perfect opportunity to show them the real value of coaching by demonstrating love, compassion, curiosity, and zero judgment. To do that, you must learn how to hear "no" gracefully.

I walk you through examples of how to be graceful when hearing "no," and my favorite thoughts to think and actions to take in these moments. Hear the four main ways we get "nos" as coaches, how being inexperienced at selling can turn yeses into nos, and the importance of stepping into your wisest coaching self when you get a "no."

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