Open Book with Anthony Scaramucci

Barnes and Noble CEO "Books Will Outlive Social Media" - James Daunt

32 snips
Feb 17, 2026
James Daunt, CEO known for reviving Waterstones and founding Daunt Books, discusses why physical bookstores endure. He explains restoring store charm, empowering local booksellers to curate, and ending paid placement. Short takes touch on reading habits, favorite classics, and the book as a lasting technology.
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ANECDOTE

Library Stacks Sparked A Bookselling Career

  • James Daunt grew up using public libraries and collected a weekly stack of books.
  • That childhood habit shaped his lifelong commitment to accessible bookstores.
INSIGHT

Experience Beats Centralized Cost-Cutting

  • Cost-cutting and centralized conformity erode bookstores' appeal and expertise.
  • Reversing that with investment in stores and curation restores customer trust and sales.
ADVICE

Invest In Store Look And Staff Happiness

  • Make stores physically attractive with clean spaces, good lighting, and appealing presentation.
  • Combine aesthetics with knowledgeable, happy staff to drive store performance.
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