Surviving Outside Sales Unlocking Sales Success: Become a product of your product and master the customer journey | SOS Ep. 294
What if there was an easy way to increase your sales and enhance your customer service skills?
Discover the power of being a product of your product in today's episode. We discuss the importance of going through the buyer's experience ourselves, gaining firsthand knowledge of our product's capabilities and limitations. By doing so, we create relatable stories and build commonality with our buyers, helping us close future business and address any customer service issues that may arise after the sale.
Listen as I share my personal experiences with renting cars and filling prescriptions, demonstrating the value of truly knowing the products we sell. We also dive into the post-sale process and the importance of understanding your customers' journey in the 30, 60, and 90 days after they say yes. Focusing on the entire customer journey ensures that they continue to buy from us, recommend us to others, and ultimately help us thrive in outside sales. Don't miss out on this insightful episode packed with tips and strategies to elevate your sales game.
If you want to learn more about the Business of Sales, try Sales Builder Blueprint.
Sales Builder Blueprint is live!
If you are in outside sales and have had any of the following, Sales Builder Blueprint is here to help:
- New to Outside Sales
- New to an industry, new product, new territory - any type of change
- Experienced, but have lacked training and business development
- Seasoned but feel like you have hit your ceiling and need a reboot
If any of those descriptions sound like you or someone you know,
Check out the blueprint at MikeOKelly.com/salesbuilderblueprint.
Questions? Email me mike@survivingoutsidesales.com for more info.
To connect with the show: Subscribe, Download & Share!
Connect with Mike:
Website: Mike O'Kelly
Mike@survivingoutsidesales.com
LinkedIn: Mike O'Kelly | LinkedIn
IG: Mike O'Kelly - Sales Architect
To learn more or if you want help with your Sales Plan, reach out for a FREE strategy session.
If you want to have a conversation about:
- Scheduling a strategy call for your next move
- Help building your business or territory
- Starting your own sales podcast.
Reach out to me:
MikeOKelly.com
or
mike@survivingoutsidesales.com
To connect with the show: Subscribe, Download & Share!
Would appreciate a 5-Star Rating if deserved on Spotify & Apple Podcasts!!!
Connect with Mike:
Mike@survivingoutsidesales.com
LinkedIn: Mike O'Kelly | LinkedIn
Check out your career path at:
https://survivingoutsidesales.com
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If you are looking for outside sales career clarity, go to: